Cleaning/Restoration: Restoration (wood)
Listed below is information, which may apply to hard surface flooring, wood refinishing.
ARRIVAL: Our crews will arrive in your home based on the schedule we set with you when authorize the work.
THE WORK: The work can be a little dusty or messy at times. You should
expect some minor clean up after the installation is completed. Door jams may
need cutting. It is possible that some of your jams may splinter when cut, if so
be prepared to putty and or touch up paint in those areas. Floor cuts are made
outside. If it rains the day(s) of your installation and you do not have a garage or
overhang area, we may be delayed. You should inspect your flooring after
installation and let us know of anything that you have questions about. Until the
work is completed your review may not be necessary, the completed process
usually will take care of any visible issues.
DURING THE PROCESS: There are variables that can effect your installation,
but we are well known for completing our work within the scheduled time frame.
For this reason crews may request to work beyond 4pm in your home, if this is
a problem, please contact us in advance so we may plan accordingly. If we
experience any delay such as a manufacturers stock issues we will advise you as
soon as we know.
OUR CREWS: Our people have years of experience in your particular flooring
application. Each team has a Crew Chief with an apprentice or second member
of equal talent and expertise. Some Crewmembers specialize in certain work and
if that type of work is needed in your home we will schedule them accordingly.
Our people are professionals with only one objective; a complete professional
SUBFLOOR /FLOORING REMOVAL: This will cause dust and usually is the first day of
work. Any rotting or leveling issues would then be visible at that time Leveling issues
may not be known until carpet, furniture or rugs are taken from the flooring area and are
not usually visible at the time of the estimate. If corrections are needed we will contact
you to discuss these matters.
INSTALLATION: We will set with you the number of days for your installation based on
your square footage and floor type.
SANDING AND RE-FINISHING OF HARDWOOD FLOORS
SCREEN & RE-COAT: Is a buff and poly coat applied to remove surface scratches only.
Color and anything else below the surface will remain. The process will usually take 1 day
with a 24-hour drying time.
SANDING: Allow 1-2 days based on your floor size. Floors that have been waxed (not
recommended) may encounter poly rejection. Please tell us what you have cleaned your
floor with. Previous owners cleaning methods may affect your result.
STAINS COATS: If you requested a stain color it is applied after the final sanding.
Allow 24 hours in the schedule for proper drying time, humidity can effect this time frame
as well as the type or color of stain required.
POLY COATS: The 1st coat is a seal coat to seal the wood. To seal, this coat will require,
4 to 8 hours of drying time. The second and third coat, depending on the type of poly you
have selected, will be applied after 12 to 24 hours between each application. After the last
and final coat is applied it will take 24 to 48 hours to dry.
QUARTER ROUND (SHOE) MOLDING: The ¼ round trim will be put down after the last
poly coat dries and cures at least one day, usually just prior to furniture being placed
FURNITURE, APPLIANCES, TOILETS & RUGS: These items are not recommended t
o return to their locations until 48 to 72 hours after the last coat of poly have been dry.
Poly needs to cure to certain points before you begin to live on your new floor. Rugs
should be left off the surface for 8-10 days, as poly requires 10 days to fully cure.
VACATING HOME & PETS: You and any pets should plan to be out of your home
during the staining and poly process for health and quality issues. These products, while
not toxic, have smells that are annoying to sensitive people or those with allergies.
Remaining in the home will cause airflow and dust traveling issues that can affect your
finish. During the process we will be controlling your AC system and there are seasons
during the year this will cause an uncomfortable temperature setting for you or pets. Pets
seem to have success in over coming temporary barriers.
BARRIERS/WALL DECORATIONS/LIGHTING: Plastic should not be hung as it is
electrostatic and will release dust at will, affecting your finish. You may drape cloth sheets
over furniture, lighting or draperies stored in adjoining rooms. You may keep all doors not
relating to the hardwood areas closed. Low hanging lights should be raised or removed to
avoid being hit while walking working under. While we use a 98% dustless system there
will still be minor dust to clean up after the process is complete.
PAINTING & TOUCH UP: You should expect to touch up painting along baseboard
areas and any area where stain or poly will be applied. Any general painting is
recommended after your floors are complete and cure time has passed
HUMIDITY CONCERNS: Wood is a natural porous product. Wood flooring, trim,
furniture, cabinets and your body are all affected by changes in humidity levels. Too
much causes swelling, too little cause shrinkage. Wood flooring and cored products
perform better when humidity levels are between 35%-55%. In winter heating dries out
your home. The AC if operating properly removes excessive humidity. During winter it is
recommended that a humidifier with a thermostat be used with a minimum setting of 35%
be used to reduce potential shrinkage (these are not expensive). 6mm plastic on the
ground under the crawl space should be present to restrict moister hydration into the sub
floor. The plastic should cover the entire crawl space ground except for 12” around the
perimeter. Appropriate insulation should be present under you sub floor area as well. Do
Not leave windows open during rainy weather as it will dramatically increase humidity
levels. Do Not go on vacation for several days or weeks and turn off your HVAC
system, you would not know the weather conditions at the home while out of town.